T associates - contact centre management recruitment specialists
Welcome to T associates, specialist recruitment consultancy to the contact centre and customer management industry. Founded by Thérèse Eltringham, with 18 years senior management experience in the contact centre sector,
T associates offers a unique experience for clients and candidates, often described as 'recruitment as it should be'.
Inside knowledge of contact centre culture, at the highest level, gives T associates that unique edge in matching talent to demanding roles, rather than CVs to job specifications. Based in the North West of England, we handle a range of assignments for management roles, with salaries starting from £30,000 p.a,. to board level. We recruit for customer services managers and directors, contact centre managers and directors, resource planning specialists, consultants, interims, operations managers and directors and other board level positions.
Expert recruiters for middle management and director level positions in the call centre, contact centre and customer service industry.
Experienced in working with companies like Orange, BT, M&S, Homeserve, O2, Vertex, as well as SMEs. We recruit largely in the North West, focusing on senior contact centre roles in Manchester, Liverpool, Cheshire, Lancashire, Merseyside and Yorkshire. We have also successfully recruited on behalf of clients in Cardiff, Bristol, London and Dublin.
As a recruitment business built on personal recommendation, rather than costly advertising, T associates is not for every client or every candidate.
Our focus on service builds relationships, as we use our unrivalled contact centre industry network to place leading candidates with dynamic employers.
As a result we attract the best talent and the most discerning clients. Respected for our integrity and knowledge, T associates works in partnership with you, employing tenacity and trust, to deliver exceptional, long lasting results that work for us all.

