Helping you find the best talent to deliver excellence in customer service

T associates’ own high standards of customer service inspire confidence in our ability to recruit the level of customer service and contact centre management candidates you seek. With our extensive experience in call centre management, we can short-list tried and tested talent to help you achieve peerless customer care for your business.

We recruit purely management and director level candidates and charge only on successful placement or a project basis. Our extensive knowledge of contact centre culture means we are ideally placed to recruit the best candidates for your position, even if it’s a newly created role. Drawing on personal experience and exceptional contacts at senior management level within the contact centre sector, we can advise you on salary, job descriptions and the current recruitment market, as well as assisting with assessment and participating at interview if required.

Our experience in call and contact centre management results in the best match in skill, culture and experience.

We operate in interim and permanent markets, recruiting for customer services managers and directors, contact centre managers and directors, resource planning specialists, consultants, interims, operations managers and directors and other board level positions. Our associations with training specialists, coaches and consultants allow us to provide a full personnel training and development service to our clients requiring our help beyond recruitment, to fully support all your talent needs.

Having worked with and recruited for every contact centre management job, we've been in your position and understand the demands of the role you are seeking to fill and how those positions fit together within a contact centre structure. T associates will signpost only the best available candidates to your management positions. Not only that, we recognise we represent your brand and your business, so follow industry best practice to ensure that positive employee engagement starts with a professional recruitment process.